Support

Frequently Asked Questions

Definitions

How does BikeFlights bike shipping work?
What types of bikes does BikeFlights ship?
Does BikeFlights offer door to door service?
Does BikeFlights ship bikes internationally?
Who does BikeFlights use to ship?
How much does it cost to ship a bike?
What are the size restrictions when shipping?
How to measure your bike box for shipping?
How to pack a bicycle for shipping
Does BikeFlights ship bike travel cases?
Does BikeFlights ship bike bags or soft cases?
Is it safe to ship my bike in a cardboard box?
How do you ship one way?
How do I ship from a bicycle shop?
How do I ship to a bicycle shop?
How do I ship from a FedEx Office?
How do I ship to a FedEx Office?
How do I ship from a hotel?
How do I ship to a hotel?
When will I get my label?
How can I track my bike?
When will I get my return label?
Do I need to be home for a pickup?
What can I do if I miss a delivery attempt?
What can I do if my bicycle does not show up?
How do I get a refund?
How do I file a claim?
Does BikeFlights sell bike travel cases?
Can I ship before my ship date?
Why does my bike show as "In Transit"?
Should I buy a cardboard box?
Is it better to fly with your bike or ship it?
How many airlines do you search?
Do you charge a booking fee?
Can I use my frequent flier number?
Can I select my seat?
What is a carbon offset?

Round Trip
One Way
From Country
From Postal Code
To Country
To Postal Code
Delivery Date
Return Ship Date
Number
No
Type or Model
Dimensions
Weight
Value