Support
Find answers to commonly asked bike travel and shipping questions
How Does BIKEFLIGHTS Bike Shipping Work?
BIKEFLIGHTS makes bicycle shipping easy...
What is the cost to ship a bicycle on BIKEFLIGHTS?
BIKEFLIGHTS bike shipping costs vary based upon the type of bike case or box, how far it is being shipped, the shipping services and options you select. To get an idea of your bike shipping costs, please try our free online quote tool. Simply tell us a little more about your bike shipping needs and get a free bike shipping quote in seconds. Get a quote online - Now!
Who does BIKEFLIGHTS offer bicycle shipping services through?
BIKEFLIGHTS offers bicycle shipping services through FedEx. We partnered with FedEx because from our experience and that of others we trust and value their opinion; FedEx® offers the best bike shipping services and bike tracking available.
What types of bikes does BIKEFLIGHTS ship?
BIKEFLIGHTS ships all types of non-motorized bikes: road bikes, mountain bikes, triathlon bikes, touring bikes, tandem bikes, track bikes, cyclocross bikes, freeride bikes, downhill bikes, BMX bikes, cruisers bikes, commuter bikes, single speeds bikes, 29er bikes, 26er bikes, racing bikes, ect... If you ride it; we will help you ship it.
Does BIKEFLIGHTS ship bikes internationally?
Yes, we ship bicycles internationally. Some of the most popular overseas locations are in Europe to countries such as France, Italy, Spain, Belgium, England, Netherlands, Ireland, Scotland, Germany, Sweden and Switzerland. We also frequently ship bikes to Canada, Australia, New Zealand and Costa Rica. For a complete listing of bike shipping countries please see our search form.
Does BIKEFLIGHTS ship bike travel cases?
Yes, we ship bike travel cases. Trico, Serfas and Thule are the most popular hard bike cases we ship for they meet the International Express Size and Weight Restriction of not more than 130 inches in length + girth. But we also ship larger cases such as Tri All 3 Sports, Sci’Con and Air Caddy domestically. We also occasionally ship these larger cases internationally using Freight services.
Does BIKEFLIGHTS ship bike travel bags or soft cases?
Yes, BIKEFLIGHTS ships bike travel bags and soft cases. BUT, we generally suggest to our bike travel bag or soft case customers to pack their bikes in their bike travel bag or soft case and then slide the bag or softcase into a cardboard bike box for shipping. The travel bag or case protects the bike and the cardboard box will protect the bike travel bag or soft case canvas from wear and tear during transit and the cardboard is a much better surface to affix a label.
Does BIKEFLIGHTS offer door to door service?
Yes, BIKEFLIGHTS offers door to door service. Simply check the pick up box option on the shipping details page during checkout and we will request a pick up for you.
Can BIKEFLIGHTS ship my bike to a FedEx Office location?
Yes, you can ship your bike to a FedEx® Office location when using an Express shipping service. But please note, that not every FedEx Location accepts offer Hold at Location services for FedEx Ground shipments, so please check with the location before making bike shipping plans.
How can I track my bike?
Your can track your bike via emial, phone and our new toolbar.
To Track your bike by email:
To track your bike by phone:
To track using the BIKEFLIGHTS toolbar:
Why does my bicycle show up as "In Transit" when it has not been picked up?
Once a call tag has been issued to pick up a bike, that label is live and "in transit" to the bicycle. Once the bicycle is picked up, the status will update and then go back to "In Transit" until delivered.
What can I do if I miss a delivery attempt?
If you missed delivery of your bike for any reason, the driver will have left a slip of paper with instructions and a local phone number to call to re-attempt delivery. Generally if you call they will try the next day. If you need your bike before the reattempt time window they give you, please call us 1-888-918-BIKE (2453) and we might be able to reroute your bike to a local FedEx pick up location.
What can I do if my bicycle does not show up?
If FedEx does not attempt delivery on your delivery date, please track your bike to find out where it is. We occasionally see bikes delayed due to weather and Holiday's, but even that is pretty rare. If tracking is not give you a clear picture of where it is and when it will be delivered, please call us 1-888-918-BIKE (2453) and we will work with FedEx to get you the information and or arrange an alternate delivery.
Is it better to check your bike with the airline or ship it using BIKEFLIGHTS?
BIKEFLIGHTS sells both airline tickets and bicycle shipping so we like to think we are unbiased. But in answering the question, we find that we are not as much as we would like to admit. We prefer to our ship bikes more than check them with the airline because it makes bike travel easy. The chart below compares airlines and bike shipping from Baltimore and San Diego.
| Airlines | bikeflights | Bonuses Of Shipping Your Bike | |
| Max Weight |
|
70lbs | 20 extra pounds for gear and tools |
| Max Liability |
|
Up to $12,000 | Protect your bike up to 12,000 USD |
| Bicycle Fee |
|
$65 Ground $172 Express Saver |
Shipping charges are door to door; airline charges are airport to airport, so shipping savings are even greater than they appear |
| Hassle-O-Meter |
|
Low | Bike Travel Made Easy |
Why should I ship my bike with BIKEFLIGHTS?
BIKEFLIGHTS makes bike shipping easy with...
What is a carbon offset?
Carbon-offsets are credits that go toward reducing CO2 emissions. Knowing that you are trying to reduce your carbon footprint, BikeFlights.com offers you a link to offset your flight at Carbonfund.org. Saving you time and energy and the planet bike friendly.
Why do you recommend shipping my bike Economy Air?
When shipping your bike via Economy 3-day Air, you minimize the time you are without your bike, you minimize the bike's points of handling and you save up to 30% priority 2 day air shipping. All these help get your bike there and make tracking it along the way easier.
Do you charge a booking fee?
Yes, we charge a low booking fee of only $10 per ticket.
How many airlines do you search?
With one simple search on BikeFlights.com, you will get the lowest 200 fares from nearly 800 airline world wide. You can sort and filter to select the flight you want and then but right on BikeFlights.com.
What forms of payment do you accept?
We accept Visa, MasterCard, Amex and Discover cards. We are working to soon accept PayPal and Google Checkout.
Can I select my seat?
You may select your seat after your reservation is confirmed. We will send you an email notifying you your reservation is confirmed that contains link for your to check your trip prior to departure. Click that link to select your seat. By default we assign you an aisle seat so you may stretch your legs easily.
Can I use my frequent flier number?
You may add your frequent flier number after your reservation is confirmed. We will send you an email notifying you your reservation is confirmed that contains link for your to check your trip prior to departure. Click that link to add your frequent flier number.
