Bill Alcorn, Founder
Bill began a career at Apple Computers as a multimedia designer where he designed and tested Apple Interactive Music Toolkit to make enhanced music CDs. He commuted daily carrying a 40lb 40GB hard drive in his messenger bag. While at Apple he made two important cycling discoveries as well- cross racing and the need for good brakes on long coastal range descents.
Following his return to Pennsylvania, Bill helped to found eTravCo where he was Senior Vice President of Technology and Marketing Services. At eTravCo he formulated and implemented the original online strategy which eventually grew to encompass 242 websites for consumers and more than 1000 travel agents. After the company restructured Bill left to develop BikeFlights and spend more time with his three loves-- his bike, his wife, and his little girl on the way.
Bill's experience in cycling, travel, and technology mesh beautifully in BikeFlights and as a cyclist who has traveled for everything from epic mountain bike races to classic French brevets - he rode Paris Brest Paris twice - Bill truly understands how to make BikeFlights work for you.
Richard O'Neil, Inside Sales
A bike industry insider for years Rich has been riding almost nonstop since 1989 when he started mountain biking around Pittsburgh with a group from a bike shop called Dirty Harry's. That is where his off-road adventures began; night rides, log jumps, wet and muddy terrain, roots and rocks...he quickly learned to love them all. Mechanically inclined, organized, and reliable Rich ran tech support for local races like The Thrift Drug Classic and 24 Hours of Canaan. He didn't forget his roots though, and raced for Dirty Harry's which he still calls the best local shop in the world.
Rich then started collaborating with Cannondale to prototype the development of their cyclocross bike as well as parts, clothing, and product testing. This eventually lead to Rich racing for Cannondale on a regional team. Speed was key so Rich worked as a bicycle messenger for Jet Messenger for a while literally living it up in the fast lane.
Rich then found his way out west to Santa Barbara and Chris King Components where he worked at first in inside sales and later as the Tech Supervisor. After a while Rich moved back east to handle pro build for Speedgoat Bicycles. Trek / Gary Fisher then gave Rich an opportunity with a tech position. Giant Bicycles followed that as Rich helped to implement the Giant Demo Program and served as a nationwide spokesperson for the company. Like we said- industry insider!
Rich has had the honor to travel all across the country and ride the best trails with the locals along the way and it is too hard for him to choose a favorite trail -- other than the one he's on.
Ron Glowczynski, Outside Sales
Ron has been racing bicycles for 25 years- from Collegiate Nationals for Penn State in 1990 through top ten finishes at 24 Hours of Moab and most recently the Virginia Derailer Series and IronCross with top five finishes. Organized and detail oriented Ron also has years of team management experience including BRBC, El Toreo, and currently RoanokeOutside.com / Mail-It Plus. This insider knowledge serves him well at BikeFlights as teams and clubs utilize the services for their specific needs.
Ron’s organization ability and expansive network of cycling connections come together in his event organizing. He has served as the race director for both road and mountain bike events in the Roanoke Valley for the last six years including some time with both the ID3 Races and the RMBC Races . A natural leader, Ron is responsibility for sponsorship, volunteer management, course design, legal issues, and government involvement-- everything you need to run a successful race event.
Ron has been in the bicycle industry in some way or another for 24 years including six retail bike shops. He did sales and service in all, managed one, and owned another. He has 10 years experience in the creative side of the bike industry including graphic design of logos, jerseys, brochures, event photography, and web design.
An avid traveler for camping, biking, and hiking adventures, Ron says the National Parks in Utah are his personal favorite destination and his wife of fourteen years and his two kids are his favorite travel companions.