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BikeFlights.com Privacy Policy

[TravLabs, Inc.] (“BikeFlights.com”, “we”, “us”, “our”) respects your right to privacy. Your use of the BikeFlights.com website and/or your submission of any information to us indicates that you have read, understand and agree to this privacy policy (“Privacy Policy”). This Privacy Policy has been compiled to explain how we collect, use, protect or otherwise handle your 'Personally identifiable information' (PII) in accordance with our website.

What personal information do we collect from the people that visit website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, Company name or other details to help you with your experience. For international customs and/or claims purposes, Customer Support may also collect images of sales invoices, return/repair authorization forms, passports, driver’s licenses, bike and contents, travel itineraries and event registrations.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, respond to a Customer Support inquiry or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To ensure customs clearance and delivery of your shipment.
  • To process reports of loss or damage.

We also implement other security measures when a user places an order, enters, submits, or accesses their information.

For your convenience we may store your credit card information longer than 60 days in order to expedite future orders, and to automate the billing process.

How do we protect visitor information?

We use commercially reasonable security technology to comply with the provisions of this Privacy Policy. Although we make reasonable efforts to protect information (including PII) from unauthorized use or alteration, we cannot and do not guarantee the security of your information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors). All credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled and some of our services will not function properly.

Third-party disclosure

Generally, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. However, this restriction does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

In addition, non-personally identifiable (including aggregated) visitor information may be provided to other parties for marketing, advertising, or other uses.

Right to Transfer

Should Bikeflights.com choose to sell or transfer business assets, or to engage in a transaction where it is required to share or transfer your information, it is possible that the information we possess may be transferred as part of that transaction. Bikeflights.com may decide to retain a copy of the information post sale or transfer.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Google

Google's advertising requirements are detailed in Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Privacy Rights

Under California’s "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2016 will receive information regarding 2015 sharing activities). To obtain this information from us, please send an email message to [info@bikeflights.com] with "Request for California Privacy Information" on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing (if any) will be included in our response.

This Bikeflights.com website does not respond to “do not track” requests and we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

To protect children's personal information and to meet the standards of the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect any personal information from children under the age of 13. The website and service is a general audience service for users 18 and older and is not geared toward children. If you are under the age of 18, you should not use this service or website and should not submit any personal information to us.

Application of This Privacy Policy

This Privacy Policy applies to all information collected or submitted to our website. Other affiliated entities of Bikeflights.com may obtain information independently from transactions and experiences with you or from other sources. This Privacy Policy does not pertain to that information.

Your Consent

By sharing information with us, you consent that Bikeflights.com can use the information collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy so we encourage you to review it periodically.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

TravLabs, Inc.(bikeflights.com)
8316 N. Lombard Street #420
Portland, OR 97203
USA
info@bikeflights.
541-705-2453
Last Edited on 2016-03-18

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